rhw’s Commercial Debt Recovery Service

A key part of any successful business is knowing how to manage debtors. If used with expertise the court system can be an effective tool for minimising the adverse effects that unmanaged debts can have on a business’s cash flow.

What we will claim for you

We will claim on your behalf the unpaid debt, plus costs, late payment compensation and interest where possible.

Our fee structure

We have customised a fee structure to provide you with certainty. Our fees are a fixed percentage of any payment accepted from the debtor.

If nothing is recovered, our fee is £0.00.

As detailed below, our percentage fee varies depending on the value of your claim and the stage at which payment is made:

Value of claim (unpaid debt plus any costs, statutory compensation and interest) Stage of Claim Fee

Fee illustration
on recovery.


£10,000.00 or less Before court proceedings 3%


£150 plus VAT

£10,000.01 or more Before court proceedings 2% £15,000

£300 plus VAT

£10,000.00 or less Court proceedings and after 10%


£500 plus VAT

£10,000.01 or more Court proceedings and after 7.5%


£1,125 plus VAT

Other expenses you are liable for

If you decide to commence court proceedings, you will be required to pay any expenses (known as disbursements) in the claim as they arise. These disbursements include court fees (as set out below) and enforcement officer fees (up to £200).

The Commercial Debt Recovery Procedure

Stage 1: Letter of Claim

We will submit the Letter of Claim to the Debtor.

Stage 2: Commencing Court Proceedings

Following the Letter of Claim if you do not accept payment from the Debtor we will commence court proceedings on your behalf.

Please note the court fees listed below are up to date as of 27 March 2017 but may be revised periodically by the Ministry of Justice.

Claim amount Paper form fee
Up to £300 £35
£300.01 to £500 £50
£500.01 to £1,000 £70
£1,000.01 to £1,500 £80
£1,500.01 to £3,000 £115
£3,000.01 to £5,000 £205
£5,000.01 to £10,000 £455
£10,000.01 to £100,000 5% of the claim
£100,000 to £200,000 5% of the claim
More than £200,000 £10,000


Stage 3: Judgment

We will request Judgment if the Debtor fails to defend the claim in response to the commencement of proceedings.

Stage 4: Enforcement

If the Debtor fails to pay the Judgment we will instruct an enforcement officer to seize assets from the Debtor, in satisfaction of the amount owed.

Disputed Claims

If at any time the Debtor contests the claim, then without obligation you can either withdraw your instructions or you can instruct us to continue to pursue the claim. All time spent by us from this stage onwards would be charged in accordance with our hourly rates instead of the fee structure described above, and as requested you will be advised as to whether your claim enjoys reasonable prospects of success in light of the dispute raised by the Debtor.

Next Steps:

If you would like to instruct us or discuss this service further, please contact our Commercial Debt Recovery Team on 01483 302 000, or email the head of the Department, Mark Ridley (Email mark.ridley@rhw.co.uk).