terms and conditions – rhw Community Card

terms and conditions – rhw Community Card

  1. The promoter of rhw Community Card is rhw Solicitors LLP (“rhw”), Ranger House, Walnut Tree Close, Guildford GU1 4UL.
  2. These terms and conditions replace all previous versions, are correct as of 20 December 2017 and shall be governed by and construed in accordance with the laws of England and Wales, and any disputes will be decided only by the English courts. rhw reserves the right to change these, at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to participate in the scheme following such a change will be considered to have accepted the updated terms and conditions.
  3. A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
  4. Due to printing lead times, the terms and conditions in the office may not reflect the most recent changes. These are the most up to date terms and conditions.
  5. These terms and conditions are applicable across the entire rhw Community Card scheme and any participation is considered as acceptance. Additional terms and conditions may be in place for optional elements of the scheme, examples of which include, but are not limited to, seasonal offerings or promotions e.g. “make a will week”. Members participating in the optional elements of the scheme will be considered as having accepted the additional terms and conditions.
  6. The entire rhw Community Card scheme account and card, coupons and vouchers, in whatever form, are issued by and remain the property of rhw which may, at any time, terminate the scheme or alter or amend the conditions of operation of the scheme.
  7. A person who received a Community Card and registers details will be a member of the scheme and accepts these terms and conditions. All members of the scheme must be resident in the UK and aged 18 years or over.
  8. Members are only entitled to one rhw Community Card account each. rhw reserves the right to refuse, merge or close additional accounts at any time.
  9. Members must activate their Community Card by registering their personal details in the rhw Community Card section of rhw’s website and keep rhw informed of any changes. rhw cannot be held responsible for any loss of vouchers or entitlement to discounts incurred as a result of out of date details. New Community Cards that are not activated within two years of first being issued by rhw and accounts with out of date details that have not been updated for two years will be removed and any vouchers forfeited.
  10. The rhw Community Card, in whatever form, is not transferable, cannot be copied and can only be used by the member who is named and registered for the card. Notwithstanding the above, rhw Community Cards may be used by anyone who is resident at the same registered address with the member’s express written authority.
  11. rhw Community Card cards and vouchers remain the responsibility of the rhw Community Card member, as do any security details relating to the account. rhw cannot be held responsible for any loss arising from the member failing to ensure the safekeeping of these items.
  12. rhw may decline to issue, withdraw or cancel rhw Community Card accounts, cards and vouchers, in whatever form, and/or remove a member from the scheme at any time where there is reasonable belief of:
    1. any abuse or attempted abuse of the scheme;
    2. any breach or attempted breach of these terms and conditions and/or those relating to the optional elements of the scheme;
    3. any behaviour relating to rhw Community Card or rhw that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.
  13. rhw Community Card cards and vouchers can only be used towards purchases of legal services from rhw and promotional partners who are part of the scheme.
  14. rhw Community Card accounts, cards and vouchers cannot be transferred, bought, sold or in any way traded save in accordance with these terms.
  15. Two members who live at and have accounts registered at the same address may join their accounts together. When either member provides or updates information relating to the joint account they must have the consent of the other member to do so and for us to use this information in accordance with the terms and conditions of the scheme. rhw cannot be held responsible for any loss to either account member as a result of the other account member providing or updating information relating to the joint account.
  16. Joint accounts will retain the same advantages and opportunities of a single account. If two or more members issue joint instructions to rhw, then the concession applicable to that transaction will be that of a single member only.
  17. Members may be able to express a preference for their statement, and where we have their consent other rhw Community Card mailings, to be sent to their registered e-mail address or mobile phone number. We will endeavour to respect this preference but reserve the right to send these to the member’s registered postal address without prior notification to the member. This may be necessary for business or policy reasons or where there are problems with the registered email address or mobile phone number provided by the member.
  18. Members can choose to leave the scheme at any time by providing written notice to rhw at [email protected]. By leaving the scheme members forfeit the right to any points or vouchers already accrued or issued.